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The Peabody Orlando Hotel Expands With Cloud-Based Performance Management Solution From d2o

Hamburg-based RIMC Hotels & Resorts implements d2o's Productivity Management tool PMI in 16 of its hotels

September 5, 2012

September 5, 2012

FT. LAUDERDALE, FL (June 12, 2012) – d2o, the innovator of performance navigation for the hospitality industry, announced that The Peabody Orlando hotel is implementing its Performance Management Intelligence (PMI) Revenue & Productivity solution. This cloud-based platform takes an integrated approach to enterprise-wide cost control. As a result, it increases productivity, reduces waste, and ultimately boosts profitability.

The Peabody Orlando is already a prominent destination property and a top performer in its market. Recently, it was named the #1 Meeting Hotel in the U.S. by Cvent. Following a major expansion project, the hotel doubled its size and quadrupled its meeting space. Today, it offers more than 1,600 rooms and 300,000 sq ft of state-of-the-art function space.

“We’ve really been energized by our renovation and expansion,” said Barb Bowden, General Manager and Corporate Director of Revenue Management at The Peabody Orlando. “Our hard work has been well received by business and leisure travelers, as well as by groups and event planners. d2o’s collaborative approach to performance management will help us optimize resources across the property. By streamlining processes, sharing forecasts in real time, and responding proactively to demand shifts, we can work smarter together.”

As a software-as-a-service solution, PMI Revenue & Productivity allows hotel teams to collaborate more efficiently and act on insights effectively. Working alongside existing systems, PMI delivers a unified view of revenue, labor, and F&B costs. Each department gains visibility and accountability for managing resources against its goals. For example, operators can adjust food purchasing to avoid waste or under-supply. Likewise, they can align labor schedules more closely with daily fluctuations in demand.

Used by more than 400 hotels worldwide, PMI Revenue & Productivity includes:

  • Dynamic Rolling Forecasting for all departments
  • Food Cost Containment
  • Integrated Employee Scheduling
  • Labor Efficiency Management
  • Online Collaboration, Coaching, and Alerts
  • Enterprise Consolidation and Performance Benchmarking

As a first step, The Peabody Orlando is rolling out PMI Revenue & Productivity in four critical resource areas: guestroom housekeeping, public area housekeeping, and two high-volume F&B outlets—the B-Line Diner and Napa restaurant.

“We are thrilled to work with an industry leader like The Peabody Orlando,” said Young Nguyen, Founder and CEO of d2o. “They are already a strong performer in their market. Yet their innovative culture drives them to go further—improving efficiency and productivity through collaboration and proactive resource management. PMI will help them uncover new profit opportunities within their already successful operation.”

About The Peabody Orlando

Opened in 1986, The Peabody Orlando is a cornerstone of the convention and tourism industry and is famous for its iconic Peabody Ducks. The hotel has earned the Forbes Travel Guide Four-Star rating for 23 consecutive years. Conveniently located across from the Orange County Convention Center and in the heart of International Drive, the property offers 1,641 luxury guestrooms, 300,000 sq ft of meeting space, a 22,000 sq ft spa and fitness center, plus ten dining and entertainment options. Learn more at PeabodyOrlando.com or PeabodyMeetings.com.

About d2o

d2o is the leading provider of real-time performance management solutions for the hospitality industry. Its Performance Management Intelligence (PMI) Series helps hotels and resorts unlock hidden profit by dynamically managing resources and reducing waste. PMI enables teams to collaborate, forecast, and manage outcomes. This results in lower labor and F&B costs, reduced waste, and higher profitability. Founded in Norway in 2000, d2o today supports more than 400 hotels worldwide. Visit www.d2o.com for more information.

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